We called on Cerberus Security late one evening after we had discovered one of our properties had been broken into and pretty much destroyed inside and out. Ed answered the phone and we discussed the locks that needed replacing. Ed was so kind it felt more like I was speaking to an old friend than a stranger. We spoke for around 45 minutes and Ed was so kind, compassionate and understanding of our situation. He was actually not feeling well and had been off sick that day, however after hearing our story agreed to come on the journey to Haverhill from Sawston as soon as we got off the phone, to help us in our hour of need. He let us know when he would arrive at the property, so my husband could go and meet him. He was very professional and completed the job to the highest of standard and very reasonably priced! As my husband returned home after an awful day we both discussed what a lovely man he was and how we felt we had known him for years. His kindness that day really made such a difference to my husband and I. It's lovely to see that there are some really wonderful people around, that do care about others and not just there to get their money and go! Highly recommend Ed and Cerberus Security! FANTASTIC Man, FANTASTIC service!!!